Privacy Policy

1. Introduction 1.1 EWS Limited ("we," "us," or "our") is committed to protecting the privacy of our customers and users ("you" or "your"). This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Privacy Act 2020 (NZ).

2. Information We Collect 2.1 We may collect the following personal information from you:

  • Name

  • Contact information (including email address and phone number)

  • Physical address and location

  • Interactions with us, including inquiries, service requests, and feedback

3. Purpose of Collecting Personal Information 3.1 We collect your personal information for the following purposes:

  • To provide, maintain, and improve our exterior wash solutions and related services

  • To notify you about changes to our services

  • To provide customer support and address your inquiries

  • To gather analysis or valuable information to enhance our services and develop new offerings

  • To ensure compliance with legal and regulatory requirements

  • To manage our business operations and administration

4. Storage and Security of Personal Information 4.1 We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, or destruction. 4.2 We store your information in secure databases and implement appropriate technical and organizational measures to safeguard your data.

5. Disclosure of Personal Information 5.1 We do not disclose your personal information to third parties except as required by law or with your explicit consent. 5.2 We may share your information with:

  • Service providers and partners who assist us in delivering our services

  • Legal and regulatory authorities if required by law or to protect our legal rights

6. Your Rights 6.1 You have the right to:

  • Request a copy of any personal information we hold about you

  • Request correction of any incorrect or outdated personal information

  • Withdraw consent for the collection, use, or disclosure of your personal information

6.2 To exercise these rights, please contact us at:

  • Email: ewslimited24@gmail.com

  • Phone: 0211283821

7. Changes to This Privacy Policy 7.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. 7.2 We will notify you of any significant updates by posting the revised policy on our website.

8. Contact Us 8.1 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Health & Safety Policy

HEALTH AND SAFETY POLICY FOR EXTERIOR WASH SOLUTIONS LIMITED

1. Introduction

 

Welcome to Exterior Wash Solutions Limited, a leading provider of professional softwash and pressure washing services based in Taranaki. We pride ourselves on our unwavering commitment to the health and safety of our employees, clients, and the public. This comprehensive safety plan outlines the procedures and policies that align with the Health and Safety at Work Act 2015 (HSWA). All employees must adhere to these crucial regulations to mitigate any risks associated with our exterior pressure washing operations.

 

2. Responsibilities

 

2.1 Owner/CEO/COO/Director/Business Operations/Management:

 

Ensure unwavering compliance with all health and safety regulations detailed in this plan.

 

Provide comprehensive training to employees to guarantee their safety and the safety of the public.

 

Regularly maintain and register company equipment to ensure it meets current standards.

 

Keep all insurance policies fully up-to-date and compliant.

 

Secure all necessary licenses and certifications to protect our equipment, client property, and public safety.

 

2.2 All Employees:

 

Follow all health and safety procedures.

 

Adhere to company rules when working in various environments, including workplaces, public spaces, government buildings, and residential or commercial properties.

 

Use personal protective equipment (PPE) at all times.

 

Report any hazards immediately.

 

Under no circumstances is a client to take over the company equipment to demonstrate their skills on their property.

 

Note: The company's policy is to ensure the safety of all employees and customers who are in the vicinity of company equipment.

 

3. Hazard Identification and Risk Assessment

 

3.1 High-Pressure Water Hazards:

 

Soft Tissue Damage: Penetration that can cause deep tissue injuries.

 

Infections: The introduction of bacteria and contaminants can increase the risk of infection.

 

Compartment Syndrome: Increased pressure within muscle compartments can reduce blood flow and potentially cause damage.

 

Nerve and Vascular Damage: Disruption to blood vessels and nerves can occur.

 

Chemical Injuries: May result in chemical burns and inflammation.

 

Amputation: In severe cases, this may necessitate surgical intervention.

 

4. Safety Protocols

 

4.1 Training and Certification:

 

Ensure all workers are trained and certified in the use of high-pressure water equipment, working at heights, handling chemicals, and operating in public spaces.

 

Conduct regular refresher courses, including "Working at Heights" and ECIA-accredited programs.

 

4.2 Personal Protective Equipment (PPE):

 

Provide and enforce the use of appropriate PPE, including safety goggles, gloves, waterproof clothing, steel-toed boots, and hearing protection.

 

4.3 Equipment Maintenance:

 

Regularly inspect and maintain equipment.

 

Replace any worn or damaged parts immediately.

 

4.4 Safe Operating Procedures:

 

Establish clear operating procedures, including maintaining a safe distance from the nozzle.

 

5. Emergency Procedures

 

5.1 First Aid Kit:

 

Ensure that a first aid kit is readily available and that all workers know how to use it.

 

5.2 First Aid Training:

 

Provide first aid training for all employees.

 

5.3 Emergency Response Plan:

 

Develop an emergency response plan and conduct regular drills to ensure preparedness.

 

6. Work Environment

 

6.1 Hazard Assessment:

 

Assess the work area for potential hazards, such as slippery surfaces, electrical dangers, and obstacles.

 

6.2 Barriers and Signs:

 

Use barriers and signs to keep unauthorized personnel away from work areas.

 

7. Communication

 

7.1 Communication Devices:

 

Equip workers with communication devices, especially in isolated areas.

 

7.2 Incident Reporting:

 

Encourage immediate reporting of safety concerns or incidents to maintain a safe work environment.

 

8. Chemical Safety

 

8.1 Training:

 

Ensure workers are trained in the safe handling of chemicals.

 

8.2 Material Safety Data Sheets (MSDS):

 

Provide MSDS for all chemicals used.

 

8.3 Slips, Trips, and Falls:

 

Ensure work areas are clear of obstacles and that non-slip footwear is used.

 

8.4 Chemical Exposure:

 

Use appropriate exterior cleaning agents and follow safety data sheets (SDS) for handling and disposal.

 

8.5 Noise:

 

Use hearing protection when operating loud equipment.

 

8.6 Flying Debris:

 

Wear eye protection to prevent injuries.

 

9. Personal Protective Equipment (PPE)

 

9.1 Eye Protection:

 

Safety goggles or face shields.

 

9.2 Hand Protection:

 

Waterproof gloves.

 

9.3 Foot Protection:

 

Non-slip, waterproof boots.

 

9.4 Hearing Protection:

 

Earplugs or earmuffs.

 

9.5 Body Protection:

 

Waterproof coveralls or rain gear, harnesses.

 

10. Safe Operating Procedures

 

10.1 Equipment Inspection:

 

Inspect all equipment before use to check for any damage or wear.

 

10.2 Proper Use:

 

Always follow the manufacturer's instructions for all equipment.

 

10.3 Work Area:

 

Ensure the work area is clear of people and pets.

 

Use barriers or signage to warn others.

 

10.4 Chemical Handling:

 

Only use approved chemicals and adhere to Safety Data Sheets (SDS) guidelines.

 

10.5 Emergency Procedures:

 

Familiarize yourself with the locations of first aid kits and fire extinguishers.

 

Have an emergency contact list readily available.

 

11. Training and Education

 

11.1 Initial Training:

 

All employees must complete training on safe operating procedures, PPE usage, and emergency response.

 

11.2 Ongoing Training:

 

Regular refresher courses and updates on new safety regulations and equipment are required.

 

12. Emergency Response Plan

 

12.1 First Aid:

 

Administer first aid for minor injuries.

 

For serious injuries, call emergency services immediately.

 

12.2 Spill Response:

 

Contain and clean up chemical spills using appropriate materials and PPE.

 

12.3 Fire Safety:

 

In case of fire, evacuate the area and use a fire extinguisher if it is safe to do so.

 

13. Record Keeping

 

13.1 Incident Reports:

 

Document all accidents, injuries, and near-misses.

 

13.2 Training Records:

 

Maintain records of all training sessions and attendees.

 

13.3 Equipment Maintenance Logs:

 

Keep logs of all equipment inspections and repairs.

 

14. Review and Improvement

 

14.1 Regular Reviews:

 

Conduct regular reviews of the health and safety plan to ensure its effectiveness.

 

14.2 Continuous Improvement:

 

Update the plan as necessary based on new regulations, equipment, or procedures.

 

15. Photography and Promotion Policy

 

Exterior Wash Solutions Limited may photograph work conducted on your property for reference, portfolio purposes, and future projects. By utilizing our services, you consent to us using images of the surrounding property. We will not include personal belongings or images of family members in any photography. Should any accidental inclusions occur, they will be deleted immediately. All content will remain private and confidential, and no information about the property will be disclosed publicly on our website or social media platforms.

 

16. Business Collaboration

 

For businesses partnering with Exterior Wash Solutions, we offer the option to advertise your business on our page. This collaboration can enhance visibility and promote mutual interests.

 

If anyone has questions regarding our health and safety policy, complaints, or inquiries about the information we hold about you or your business, please contact CEO/Director Kiriana Davey at ewslimited24@gmail.com. You will receive a response within 24 hours.